Legal Document

vs99 Terms & Conditions

Please read these terms carefully before using the vs99 platform. This document defines the legal agreement between you and vs99.

Terms & Conditions Document

These terms and conditions were last updated. By registering on the vs99 platform or using any of its services, you are considered to have automatically accepted these terms.

1

Introduction & Consent

These terms and conditions ("Terms") apply to the vs99 online gaming platform and all services connected to it. By accessing the platform through the vs99 website, mobile version, or any device, you agree to these Terms.

vs99 is committed to providing a safe and fair online gaming environment. Our platform offers casino games, sports betting, live dealer games, and many other entertainment services. These Terms clarify your rights and responsibilities and ensure the protection of both parties.

If you disagree with any part of these Terms, please refrain from using our services. For any questions, contact our support team.

2

Eligibility & Age Limit

Age Verification

You must be 21 years of age or older to participate on the vs99 platform. The platform is strictly prohibited for minors. Providing a false age at registration will result in account cancellation and forfeiture of any deposited funds.

One Account Policy

Each individual may open only one vs99 account. Creating multiple accounts is strictly prohibited. vs99 reserves the right to suspend or close any accounts where suspicious activity is detected.

Identity Verification

In the interest of security and legal compliance, vs99 may request verification of your identity at any time. This may require you to provide a national ID card, passport, or other valid documents. Withdrawals may be held until verification is complete.

Prohibited Activities

Fraud, bonus abuse, multiple accounts, automated betting, or any other deceptive activity is strictly prohibited. If such activity is proven, the account will be closed and all funds forfeited.

3

Account Registration & Management

3.1 Registration Process

To open an account with vs99, you must provide accurate and truthful information. Providing false information will be considered a violation of these Terms. If any registration details change, you must notify vs99 immediately.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect unauthorized access, notify the vs99 support team immediately. You are personally responsible for all activity carried out on your account, including unauthorized access by third parties.

3.3 Account Suspension & Closure

vs99 reserves the right to suspend or close an account without prior notice for any reason, particularly in cases of Terms violations. You may also request closure of your account at any time through the support team. Any valid balance remaining at the time of closure will be eligible for withdrawal.

4

Deposit & Withdrawal Policy

Item Condition
Minimum Deposit Amount ৳100 (per payment method)
Minimum Withdrawal Amount ৳1,000
Withdrawal Processing Time Usually within 1 hour
Accepted Payment Methods bKash, Nagad, Rocket, Upay, Bank Transfer
Currency Bangladeshi Taka (৳ / BDT)

4.1 Deposit Terms

All deposits must be made from a valid account registered in your name. Using third-party payment methods is prohibited. vs99 may request additional information or place a hold on suspicious transactions.

4.2 Withdrawal Terms

Your account must be fully verified before making a withdrawal request. Withdrawals are generally processed within 1 hour, but may be delayed if identity verification is not complete. Funds earned from bonuses cannot be withdrawn until the wagering requirement has been met.

4.3 Bank Transfer Guidelines

For deposits or withdrawals via bank transfer, you must use the bank account registered with your vs99 account. Transactions can be made through Sonali Bank, Janata Bank, Dutch-Bangla Bank, or other Bangladeshi banks, but the account holder name must match.

5

Bonus & Promotional Terms

5.1 Welcome Bonus

vs99 offers new members a 100% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000. Depositing ৳32,000 or more earns the maximum bonus of ৳15,000, making the total balance ৳47,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: for a ৳1,000 bonus, you must wager ৳1,000 × 15 = ৳15,000 before funds earned from the bonus can be withdrawn.

5.3 Bonus Abuse

Unfairly claiming bonus benefits, reclaiming bonuses through multiple accounts, or exploiting loopholes in bonus terms is strictly prohibited. If such activity is proven, the bonus and all funds earned from it will be forfeited.

5.4 Promotional Offer Changes

vs99 reserves the right to change or cancel bonuses and promotional offers at any time. For up-to-date information on current offers, check the relevant pages on the platform or contact the support team.

6

Gaming & Betting Rules

6.1 Fair Play Guarantee

vs99 ensures that all games are operated using impartial and verifiable random number generator (RNG) technology. The outcome of each game is completely independent and is not influenced by any previous result.

6.2 Technical Errors

If a game remains incomplete or displays an incorrect result due to a technical issue, vs99 reserves the right to void that bet and refund the wagered amount to the user. In such situations, vs99's decision is final.

6.3 Sports Betting

Odds displayed in sports betting are subject to change. If an event is cancelled or abandoned after a bet is confirmed, the wagered amount will be refunded. Payments will be voided for bets connected to match fixing or manipulation.

6.4 Maximum Winnings

vs99 reserves the right to limit the maximum winnings payable from a single bet on specific games or under certain circumstances. Where this limit applies, it will be clearly stated on the relevant game page.

7

VIP Program & Cashback

vs99's VIP program has five tiers. Weekly cashback benefits are provided at each tier. Higher tiers come with greater benefits.

Bronze Tier

Weekly cashback up to 0.2%. You can join this tier through regular play.

Silver Tier

Weekly cashback up to 0.5%. You can advance to this tier through consistent activity after Bronze.

Gold Tier

Weekly cashback up to 0.7%. Regular high-level play opens the path to this tier.

Platinum Tier

Weekly cashback up to 1.0%. This tier offers personalized benefits and priority support.

Diamond Tier

Weekly cashback up to 1.2%. vs99's highest tier — enjoy exclusive benefits and the highest level of personal service.

VIP Benefits Terms

  • Cashback is paid at a set time each week.
  • Separate wagering requirements may apply to cashback.
  • vs99 reserves the right to change the terms of VIP benefits.
  • VIP tier assessments may be reviewed periodically.
8

Responsible Gaming

8.1 Our Commitment

vs99 is firmly committed to responsible gaming. We want our platform users to treat gaming as a form of entertainment, not as a source of addiction or financial harm. If you feel that gaming is having a negative impact on your life, please seek help.

8.2 Self-Exclusion Feature

Any user may request to temporarily suspend their account for a set period. To learn more about this feature, visit our Responsible Gaming page or contact the support team directly.

8.3 Protection of Minors

This platform is for users aged 21 and above only. Access by minors is prohibited. Account holders must ensure that no minor is able to use their account. Violations will result in account closure and further action.

9

Data Privacy & Security

9.1 Data Collection & Use

vs99 collects and uses users' personal data solely for the purposes of providing services, verifying identity, and fulfilling legal obligations. The full policy on data collection, storage, and use is described in detail on our Privacy Policy page.

9.2 Data Protection

vs99 uses SSL encryption technology to keep user data secure. We do not sell or share your financial information or personal identity details with third parties. However, information may be shared with authorities when legally required.

9.3 Cookies Policy

Cookies are used on the vs99 website to help improve your browsing experience. By continuing to use our site, you agree to the use of cookies. See the privacy policy for more details.

10

Limitation of Liability

10.1 Service Availability

vs99 strives to provide uninterrupted service at all times, but service may be temporarily disrupted due to technical issues, maintenance, or other unforeseen reasons. vs99 is not liable for any losses arising from service unavailability.

10.2 Betting Decisions

All betting and gaming decisions are made entirely at the user's own discretion and risk. vs99 does not offer betting advice or guarantee winnings. The possibility of financial loss in gaming always exists.

10.3 Third-Party Software

The vs99 platform uses software from third-party game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt). vs99's liability for issues arising from faults in these providers' software is limited. Each provider's own terms and conditions may also apply.

11

Terms Changes & Enforceability

11.1 Right to Amend Terms

vs99 reserves the right to change, amend, or update these Terms at any time. Users will be given as much advance notice as possible for significant changes. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.

11.2 Applicable Law

These Terms will be interpreted and governed in accordance with applicable law. In the event of a dispute, resolution will first be attempted through discussion. Users may submit any complaint in writing to the support team.

11.3 Severability

If any provision of these Terms is declared invalid or unenforceable by a court or authority, the remaining provisions will remain fully in effect. These Terms constitute the entire agreement between both parties.

12

Contact Us

If you have any questions or comments about these terms and conditions, please contact our support team.

Live Chat Support
24/7 Live Support — in Bengali and English
Email support